Service and Project Manager

Join Cavotec and help shape the future of sustainable industry.

At Cavotec, we develop innovative electrification and automation technologies that make ports and industrial operations safer, cleaner, and more efficient.

With over 50 years of engineering excellence and a global presence, we are driving the energy transition by delivering solutions that support decarbonisation and operational efficiency for customers worldwide.

If you're looking for an international environment where engineering expertise meets innovation and customer focus, we'd love to hear from you.

Your mission

As a Service and Project Manager will be responsible for managing and coordinating service operations and service-related projects in Finland, ensuring efficient service delivery, customer satisfaction, cost control, and compliance with company and statutory requirements.

Key Responsabilities

• Coordinate and plan field service activities and job assignments for Field Service Technicians/Engineers across Finland.
• Line management responsibility for the local FST/E team (currently 5 employees), including personnel responsibility, yearly appraisals, performance management, and competence development.
• Ensure effective resource planning and utilisation to meet customer and contractual commitments.
• Act as the main point of contact for SLA customers in the Finnish region and manage service escalations when required.
• Approve invoices, timesheets, travel expenses, and other service-related costs in accordance with company policies.
• Follow up on service execution to ensure all work hours, costs, and materials are correctly recorded for invoicing purposes.
• Manage and maintain the local spare parts storage at the Espoo office, including procurement from local suppliers and internal purchasing.
• Ensure accurate recording of parts in/out, perform warehouse audits, and carry out periodic stock counting.
• Coordinate with project management, engineering, spare parts, sales, and finance to support service and project execution.
• Ensure compliance with health, safety, and environmental policies and promote safe working practices.
• Support identification of service-related sales opportunities and contribute to service growth in the region.
  

What we are looking for

• Technical education, vocational training, or engineering background
• Proven experience in service operations, service coordination, or service management
• Previous people management experience
• ERP and service management system experience
• Financial understanding related to service costing, invoicing, and follow-up
• Mechanical or electrical site work experience is considered an advantage
• Ability to act as Electrical Safety Representative according to Finnish legislation, enabling registration of Cavotec and allowing technicians/engineers to perform electrical work on Cavotec equipment in compliance with Finnish and European regulations (desired)
• Experience working in a multicultural environment
• Fluent in Finnish and English

Location: Office based in Espoo with travel within Nordics & Baltics as required

Our commitment

At Cavotec, we believe that innovation starts with people.

We are committed to fostering an inclusive workplace where diverse perspectives are valued, talent is developed and every individual can make a meaningful impact.

If you are passionate about engineering, innovation and sustainability, join us and help build the technologies of tomorrow.

Additional information / How to apply

Interested in joining Cavotec?

Please submit your updated CV in English through our Careers page or LinkedIn https://www.linkedin.com/jobs/view/4406447987

Only candidates whose qualifications closely match the requirements will be contacted.

Candidates not in line with the requirements will not be considered.

Please attach your updated CV in English to your application.